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• Call Forwarding Not Reachable User Guide
  

  Call Forwarding Not Reachable User Guide

• Complaint Resolution
  

  For questions or problems with your Hawaiian Telcom TV service or bill, call us at 643-4888 and we’ll work with you to resolve your issue quickly.

• Business All-in-One FAQ
  

  Get the answers to your Business All-in-One questions.

• Tariffs and Service Terms and Conditions
  

  Hawaiian Telcom, Inc. and Hawaiian Telcom Services Company, Inc. believe these to be accurate electronic representations of their tariffs, which are officially filed at the State Public Utilities Commission and the Federal Communications Commission. However, users of this electronic tariff library should note that the documents are not the official documents.

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  Options for Call Manager Dialer
  

  Effective 12/31/2020, Business IP, Business All-in-One and Business Voice Essentials users will no longer be able to access the Broadsoft Call Manager Dialer. You may manage your Call Manager voice features including Remote Office for Incoming Calls, Call Forwarding Always, Do Not Disturb, and Call History through your Online User and Admin Web Portal. The Call Manager Remote Office for Outgoing Calls feature will no longer be available.