Description of this article
For all TV troubleshooting issues, refer to this handy guide that offers step-by-step support and possible solutions right here at Hawaiian Telcom.
Problem - Possible Solution My Set Top Box won't turn on
Your Hawaiian Telcom TV Set Top Box
The HomePortal® 5168NV Gateway provides you High-Speed Internet access. It also acts as an advanced gateway which lets you connect your home-networked devices wirelessly or via one of four 10/100 Ethernet ports.
The HomePortal® 3801HGV Gateway provides you High-Speed Internet access. It also acts as an advanced gateway which lets you connect your home-networked devices wirelessly or via one of four 10/100 Ethernet ports.
How to Contact Hawaiian Telcom Have questions? Just call 643-4888.
TV service and maintenance.
Need to return or exchange your Hawaiian Telcom TV Wireless Gateway, Set Top Box or Remote Control? Find out how.
Getting your Hawaiian Telcom TV service up and running is easy and free. For no charge with a TV bundle, a Hawaiian Telcom TV technician will professionally install your service